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College Station Utilities

College Station Utilities is a leading utility providing high-quality, customer-owned services to citizens. We provide electric, water and wastewater services, and manage a 24-hour dispatch for residential and commercial customers in College Station. 

Report power outages, water line breaks, wastewater spills and backups, and other electric, water or wastewater problems to 855.528.4278. Please have your CSU account number ready when you call.
Click here for more details.

NOTE: The city is only using Paymentus Corp. for online bill payments. Please do NOT utilize any other third-party application that claims to facilitate your utility bill payments. The city does not receive money from other applications and you would still be subject to disconnection for non-payment.

NOTICE FOR AUTO PAY CUSTOMERS

Our new utility customer portal went live on July 1 with enhanced features such as Auto Pay enrollment with either a bank account or credit card and the option to receive notifications before your utility bill due date.

Regardless of whether you are enrolling in Auto Pay for the first time or have been enrolled in the past, take these steps if you want your utility bills automatically processed for payment:

  • Click on the below Pay My Bill / View Account button.
  • Create a new customer login by clicking on Register Now.
  • Once you have created your profile, you will need to add your utility account(s).
  • Enroll in Auto Pay.
  • If your utility account has a bill with a future due date, it will Auto Pay on that date. If your utility account has a bill with a due date in the past, make a manual payment after you have enrolled in Auto Pay.
If you have questions or need assistance, please contact us. We appreciate your patience and understanding as we transition to our new customer portal.
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